Heya! I’m Dave. I’m a product designer, engineer, PM, and team lead who works at Automattic.

Helpful – A simple, open source support tour JS library

I like to build side projects. With my side projects, I take care of everything myself (design, front-end code, back-end code, database management, etc…). One thing I’m conscious of when releasing a side project for public consumption is support. To me, the best support experience is a knowledgeable friend sitting next to you walking you through how to do something.

While building my latest side project, I wanted to create a lightweight, simple way to walk folks through specific flows (similar to having a friend sitting next to you). I explored a number of existing libraries on Github and they all felt too heavy, both in terms of code and UI. So I decided to roll my own.

See it in action

It’s now open source

I figured others might want to do something similar in their own projects, so I extracted the code and open sourced it. Here’s a demo of the open source code in action.

Leave a comment