“Build” by Tony Fadell – Book notes

I really adore this book. It’s now in my top 3 favorite business books. I figured I’d share the bits that stood out to me while reading this book below: Learning Humans learn through productive struggle, by trying it themselves and screwing up and doing it differently next time. Work You should never kill yourself […]

This Is Me

I guess I’m not your typical CEO. I probably don’t talk like a CEO.  You won’t often find me dressing like a CEO.  Frankly, I don’t particularly care what title I have at work. I’m less concerned with titles and more interested in impact. The things that motivate me most are working alongside smart people, […]

“Powerful” notes

I highly recommend “Powerful” by Patty McCord as a very worthwhile read for anyone in leadership. Here are my notes from the book: Leadership Be ready at any moment to cast aside your plans, admit mistakes, and embrace a new course. People have power; Don’t take it away. A companies job isn’t to empower people; […]

Coach Bill Campbell

I never met Bill Campbell. To be honest, I had never even heard about him until I heard Eric Schmidt speak his praises on the the Tim Ferris Podcast. I picked up a copy of Trillion Dollar Coach and I’m so very glad I did. This book is easily in the top 5 books I’ve […]

Principles, People, Product, Profit

What do you value most in your business, or in the company you work for? My priorities are clear: 1) Principles 2) People 3) Product 4) Profit In that order… every time. 1. Principles These are the foundation. Principles can be hard to define, but once you have them, they can serve as guard rails […]

Test Every Assumption

Let’s say I’m at work and we’re discussing a potential change that we’re thinking about making to our product (or even the marketing site). If the phrase “best practice” or “common knowledge” get’s tossed out, a little red flag always pops up in my head. “common knowledge” is just an unproven assumption It’s a mirage […]

Everyone Should do Support

What would happen if the founders, designers, and developers in your company continued to support your users indefinitely? Lot’s of startups experiment with all-hands support, but it rarely seems to stick. I feel like that’s a tragedy. Clearly, the founders would have to lead by example. Else, I’m positive it would never work. But I’m […]

Test Your Designs

Every public facing design you push live – which has the potential to affect core metrics – should be A/B tested. Period. But, why? A couple of reasons: Data helps you make informed decisions. You test to learn. You’ll find out what works, and what doesn’t. You can then share what you’ve learned with others, […]

Embrace Process, Avoid Ego

This chart shows the level of “process” a typical designer will incorporate into their designs over time.

Don’t “Growth Hack”

Can we lay this term to rest? It just feels… tainted. To be clear, growth in and of itself isn’t a bad thing. But somehow “growth hacking” has earned itself a bad reputation. Why is that? To figure this out, let’s journey back to the very beginning.